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Benefits
- Improves relationships among co-workers leading to increased commitment to organizational results.
- Enhances feelings of worth and cooperation among co-workers and within the organization.
- Empowers people by creating an atmosphere that diffuses power throughout the organization.
- Makes Malcom Baldrige, Deming, and other internal quality awards a reality through enhanced people relationships and teamwork throughout the organization.
- Creates an environment that enhances employee satisfaction (a prerequisite to customer satisfaction).
- Provides a greater degree of commitment to performance from people through increased pride and personal concern for their work contribution.
- Provides tools to enhance implementation of technical quality processes.
- Creates momentum toward full implementation of your total quality management processes.
- Increases productivity by reducing tension and co-worker friction while increasing job satisfaction.
- Develops an atmosphere of trust and bonding enabling participants to open up channels of candid two-way communication.
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