During these times of rapid change, organization are forced to do more with less,to become "leaner" and "flatter." Employees are being asked to manage themselves more than ever before and worked together in teams throughout the organization. At the same time, the quality of products and services are expected to be continuously improving due to the increasingly competitive global market place. What is the solution to this seemingly impossible challenge?

Groups of people with strong, interdependent relationships will create results which far exceed what they could accomplish individually. Edge Learning Institute's Committed to Quality (CTQ) process gives people the "tools" to build and sustain positive relationships through changing times and periods of adversity.

Committed to Quality is presented in a dynamic, highly interactive format. People from your organization, certified by Edge Learning Institute, will guide co-workers through an intriguing, video-assisted process.

The Two Sides of Quality

Both are required for successful implementation of
"Total Quality"
The Human Side               The Technical Side

In these powerful video sessions, Edge's Chairman/CEO, Bob Moawad, breathes life into key concepts that can enhance quality, continuous improvement and customer satisfaction. The video portion of the curriculum accounts for just a small part of the overall process. The Majority of the time in each session revolves around key activities led by the session leader. These activities provide a hands-on approach to learning.
  
Teams are developed through identifying purpose,creating mutual trust, and opening communication to enable the "group" to move toward a "high-performance team" that gets measurable results for the enterprise.

 

 

 

Edge focuses on the human factors of
the quality equation, which enable
the technical processes to succeed.

                                             

Benefits of implementing Committed to Quality: Building Relationships to Increase Team Effectiveness in your organization:

In The past, we have rewarded high performance by empowered, motivated individuals. Today, we have re-engineered and re-sized our organizations, thereby requiring people to work together to find solutions. The main challenge members of an "empowered team" face is to properly utilize all of the ideas and creativity present when high-performance individuals are put together into higher-performance teams. CTQ provides the foundation for development of interdependent action by clusters of people who are focused on a common purpose.

Experience firsthand the many benefits of Committed to Quality. Ask us to provide a facilitator to " pilot" the process at you location.

We guarantee your satisfaction!